Privacy Policy – Tweed Dent Repairs

Effective Date: March 2026

At Tweed Dent Repairs, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

When you contact us or use our services, we may collect the following information:

  • Name, phone number, and email address

  • Vehicle information and photos submitted for dent repair quotes

  • Address or location details for mobile service

  • Any information you voluntarily provide in forms, emails, or phone calls

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide dent repair quotes

  • Schedule mobile dent repair services

  • Improve our services and customer experience

  • Communicate updates, offers, or promotions (if you opt in)

  • Comply with legal or regulatory obligations

3. How We Store Your Information

  • Your personal information is stored securely and is only accessible to authorized staff.

  • We take reasonable precautions to prevent unauthorized access, loss, or misuse.

4. Sharing Your Information

We do not sell or trade your personal information.

We may share information with trusted third parties only when necessary to provide our services, such as:

  • Insurance providers (if assisting with claims)

  • Service providers assisting with our business operations

5. Cookies and Tracking

Our website may use cookies or analytics tools to:

  • Understand website usage

  • Improve user experience

  • Track form submissions

You can disable cookies in your browser, but some site features may not function properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Request that we delete your information

  • Opt out of promotional communications

To exercise any of these rights, please contact us at:

Email: [your email]

Phone: [your phone number]

7. Updates to This Privacy Policy

We may update this policy from time to time. The effective date at the top reflects the most recent version. Please review this page periodically.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

Tweed Dent Repairs

Phone: [your phone number]

Email: [your email]

Address: [your business address, Tweed Heads, NSW]

This Privacy Policy covers all services, including mobile dent repair, in-person services, and online quote requests.